The Clinical and Financial Impact of Virtual Nursing

Published by NESA in Blog
February 12, 2024

Virtual nurse workflows related to patient education and communication have a measurable impact on patient outcomes and experience.

Reduce Readmissions: Virtual nurses empower patients and in-home caregivers through quality health education, supporting discharge readiness. Armed with accurate information, patients can make better decisions, reducing rehospitalizations and potential Medicare payment reductions.

Shorten Length-of-Stay: Virtual nurses streamline discharge processes, reducing LOS and associated costs, improving bed turnover rates, and enhancing patient satisfaction.

Improve HCAHPS Scores: Providing patients access to virtual nurse support and personalized education enhances patient satisfaction and engagement, positively impacting hospital reputations and reimbursements.