Provide a higher level of family-centered care that improves communication, supports well-being, and enhances overall care experiences. Here's how:
Improved Family Engagement
Keep families involved in their child’s care regardless of their physical presence in the hospital, fostering a strong sense of partnership. Engaged families feel more empowered, better informed and confident in managing decisions about their child’s care.
Real-Time Information Sharing
Timely updates on their child’s condition and treatment progress helps families make informed decisions quickly and reduces the anxiety of waiting for updates.
Reduction in Miscommunication
Provide direct communication between the healthcare team and the family, reducing the likelihood of miscommunication or misunderstanding about the child’s condition, treatment plan or prognosis. Enhances trust between the family and care team.
Improved Care Coordination
Virtual nurses can serve as the point of contact to coordinate updates from different providers and care teams, ensuring that families receive comprehensive updates and a cohesive understanding, which improves the overall care experience.