Commend and NESA Solutions partner to expand a groundbreaking Virtual Care Solution

Published by NESA in News
March 6, 2024

The innovation combines best-of-breed hardware and software embedded within the hospital’s electronic medical record system

[Mahwah, NJ], [March 6, 2024] Commend Americas announces a significant milestone for the healthcare industry, formalizing a strategic partnership with NESA Solutions, solidifying their commitment to advancing virtual care within the Epic platform. Commend enables the two-way audio for the revolutionary clinical communication solution called the NESA Virtual Care Platform™.

The combination of NESA’s EHR-embedded virtual care platform, with the world’s most advanced audio technology is truly a remarkable progression in care delivery. Healthcare organizations can now deploy a virtual care solution leveraging their existing investments within Epic, automatically documenting clinical events in the health record.

NESA's recent visit to Commend’s headquarters in Austria, marked a pivotal moment for the two organizations, as they finalized details of an exclusive partnership. Their business relationship began in 2021 when they first introduced the virtual care solution. This collaboration has empowered NESA to develop and deploy the best virtual care platform on the market, bringing in best-of-breed hardware from Hanwha Vision and Altus, Inc.

The NESA Virtual Care Platform directly addresses critical industry pain points by enabling Epic’s native virtual care and providing unified communication for health systems. Leveraging innovative virtual care workflows, including:

  • Virtual Sitting
  • Nursing
  • Rounding
  • Specialist Consults
  • Double Medication Verification
  • Behavioral Health
  • Pain Assessment & Reassessment
  • Admission, Transfer and Discharge

The impact of the solution is already making positive strides in numerous health systems across North America, addressing staffing challenges, and improving overall efficiency.

The Commend and NESA team will have a presence at the upcoming Health Information and Management Systems Society (HIMSS) annual conference in Orlando running from March 11-15. There will be a demo system shown at the Altus booth #1871.

As we move forward, our united front aims to reshape the healthcare landscape, offering an all-encompassing solution to address the industry's most significant challenges. NESA, Commend, Hanwha Vision and Altus are paving the way for a significant transformation in clinical communications and care delivery.

About Commend Americas

Commend Americas is passionate about innovating and perfecting communication and security technology. For 50 years Commend has been translating this passion into Intercom and Public Address solutions that customers can always trust to support and protect their business, reputation, assets and even lives. The result are products that are built around the customer’s requirements to serve their specific business and safety needs – whether in road tunnels, on loud and dirty factory floors or in antiseptically clean healthcare and production facilities, corrections, and in places from car parks to office buildings and Smart Cities.

About NESA Solutions

NESA Solutions enables innovative virtual care workflow solutions, empowering healthcare providers to deliver high quality care more safely and efficiently. NESA's AI-powered virtual care platform is uniquely embedded directly in the EHR supporting single sign-on, virtual care, and documentation all within the electronic health record environment. By enabling healthcare professionals to make more data-driven, real-time decisions, NESA greatly improves the delivery and timeliness of care. The NESA Virtual Care Platform is deployed at numerous large healthcare systems.

NESA Solutions™, NESA Virtual Care Platform™ are trademarks of Nesa Solutions, Inc.

Epic is a registered trademark of Epic Systems Corporation.